bt9393 is committed to protecting the privacy and personal data of every user on the Platform. This Privacy Policy explains what personal information bt9393 collects from Pakistani players and other users, how that information is used, who it may be shared with, and the rights you hold over your own data.
All personal data held by bt9393 is stored on encrypted, access-controlled servers. We apply industry-standard security measures to protect your information from unauthorised access.
bt9393 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to operate the Platform and fulfil legal obligations.
You have the right to access, correct, export, restrict, or request deletion of the personal data bt9393 holds about you. Submit requests through live chat or via our support email.
bt9393 collects only the personal data that is necessary to provide the Platform, verify your identity, process payments, and comply with regulatory requirements.
All promotional communications from bt9393 include an opt-out mechanism. You may withdraw marketing consent at any time from account settings or by contacting support directly.
bt9393 operates under an internationally issued gaming licence and complies with applicable data protection and anti-money laundering regulations in relation to user data handling.
This Privacy Policy ("Policy") describes how bt9393 ("bt9393", "we", "us", "our") collects, uses, stores, shares, and protects personal data obtained from users ("you", "your") of the bt9393 website and Platform accessible at bt9393.net ("Platform").
bt9393 is Pakistan's trusted online casino and sports betting platform, serving Pakistani players with PKR-denominated accounts, local payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, and full English-language support around the clock. The Platform operates under an internationally issued gaming licence. As part of that licensing framework, bt9393 is required to collect and process certain personal data about its users.
By creating a bt9393 account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside the bt9393 Terms & Conditions.
If you have any questions about how bt9393 handles your personal data, please contact the bt9393 Data Support team via live chat or at the email address provided in Section 15 of this Policy.
For the purposes of applicable data protection legislation, bt9393 is the data controller of personal data collected through the bt9393 Platform. bt9393 is responsible for determining the purposes and means of processing personal data associated with bt9393 user accounts and Platform interactions.
Where bt9393 engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or customer support tools), those parties act as data processors and are bound by appropriate data processing agreements that restrict their use of your personal data to the purpose for which it was shared.
bt9393 collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport details | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city of residence | Account management, support communications, notifications |
| Financial Data | JazzCash/EasyPaisa mobile number, bank account details, transaction history | Deposit and withdrawal processing, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, geolocation compliance |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Marketing Data | Communication preferences, opt-in/opt-out status | Personalised promotions and marketing (where consented) |
| KYC Documentation | Identity document scans, proof of address, selfie verification | Regulatory compliance, anti-money laundering obligations |
bt9393 does not collect any sensitive personal data categories (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where specifically required by applicable law or regulatory obligation, and only with your explicit consent where required.
bt9393 collects personal data through the following means:
Data you provide directly when you register a bt9393 account, complete KYC verification, make deposits or withdrawals, contact support, respond to surveys, or participate in promotions. This includes information entered into registration forms, the cashier, and live chat conversations.
Data collected automatically when you use the bt9393 Platform, including IP addresses, device identifiers, browser information, session logs, and behavioural data about how you interact with the Platform. This data is collected via server logs, cookies, and similar tracking technologies as described in Section 10 of this Policy.
bt9393 may receive personal data from third parties in limited circumstances, including identity verification providers used for KYC purposes, payment processors to confirm transaction details, and fraud detection services used to protect the security of the Platform and its users.
bt9393 does not purchase personal data lists or obtain user data from data brokers for marketing purposes. All data bt9393 holds about you was either provided by you directly, collected through your use of the Platform, or received from regulated third-party service providers in connection with a specific transaction.
bt9393 uses the personal data it collects for the following purposes:
bt9393 does not use personal data to make fully automated decisions that produce significant legal effects for users, except where required by law or where such processing is necessary for fraud prevention and is subject to appropriate safeguards.
bt9393 processes your personal data on the following legal bases:
Processing necessary to perform the contract between bt9393 and you (i.e., the bt9393 Terms & Conditions), including account creation, payment processing, bet settlement, and customer support.
Processing required to comply with applicable legal obligations, including KYC and AML regulatory requirements mandated by bt9393's gaming licence, and any lawful requests from competent authorities.
Processing in pursuit of bt9393's legitimate business interests, including fraud prevention, Platform security, responsible gaming monitoring, and business analytics — where those interests are not overridden by your rights and interests.
Processing based on your freely given, informed consent — specifically for marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
bt9393 does not sell, rent, or trade your personal data to third parties. bt9393 may share personal data with the following categories of recipients, strictly for the purposes described:
Personal and financial data is shared with Pakistani payment providers (including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK) and card processing partners solely to process deposits and withdrawals.
Identity documentation and biometric data (where applicable) is shared with licensed KYC and identity verification service providers to fulfil regulatory verification obligations.
Technical and usage data may be processed by cloud infrastructure, cybersecurity, and Platform technology partners who support the operation of bt9393 under strict data processing agreements.
Game session data and account identifiers may be shared with bt9393's licensed game software providers to facilitate gameplay, verify outcomes, and resolve disputes.
bt9393 may disclose personal data to gaming regulatory bodies, financial intelligence units, law enforcement agencies, or courts where required to do so by law or in connection with legal proceedings, without prior notice to you.
bt9393 is legally obliged to report suspicious financial activity to relevant anti-money laundering authorities. In such cases, bt9393 is typically prohibited from notifying the user concerned that a report has been made ("tipping off" restrictions).
bt9393 operates as an international Platform and some of the third-party service providers used to operate the Platform are located outside Pakistan. Where personal data is transferred to service providers in other countries, bt9393 takes appropriate steps to ensure that such transfers are subject to suitable legal safeguards — including contractual data protection obligations between bt9393 and the receiving party.
All international data transfers by bt9393 are conducted in a manner consistent with the data protection principles set out in this Policy, and bt9393 only transfers personal data to service providers who can demonstrate appropriate data protection standards.
bt9393 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements.
As a general principle, bt9393 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with standard anti-money laundering record-keeping obligations applicable to gaming operators. KYC documentation may be retained for longer periods where required by the applicable regulatory framework.
Where personal data is retained solely for marketing purposes, bt9393 will delete or anonymise that data within a reasonable period following opt-out or account closure, unless continued retention is required by law.
Technical and usage data (such as server logs and session data) is retained for shorter periods, typically up to 12 months, unless the data is required in connection with a security investigation or legal proceeding.
The bt9393 Platform uses cookies and similar tracking technologies to provide, secure, and improve the Platform. Cookies are small text files placed on your device when you visit a website. They serve a variety of functions depending on their type.
| Type | Purpose | Consent Required |
|---|---|---|
| Essential | Session management, security, login state — required for the Platform to function | No — strictly necessary |
| Functional | Remembering your language, currency, and game preferences | Consent recommended |
| Analytics | Understanding how users interact with the Platform to improve performance and UX | Yes — consent required |
| Marketing | Delivering relevant promotional content based on Platform usage patterns | Yes — opt-in only |
You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or receive notifications about cookies. Please note that disabling essential cookies may prevent certain features of the bt9393 Platform from functioning correctly, including login and cashier functions.
Subject to applicable law and certain limited exceptions, you have the following rights in relation to the personal data bt9393 holds about you:
Request a copy of the personal data bt9393 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your personal data where there is no overriding legal obligation to retain it.
Request that bt9393 restricts processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format where applicable.
Object to processing of your data based on legitimate interests, including direct marketing.
To exercise any of these rights, contact the bt9393 Data Support team via 24/7 live chat or at the email address in Section 15. bt9393 will respond to all verified data rights requests within 30 days of receipt. Identity verification may be required before bt9393 can action any request.
Where bt9393 is unable to fulfil a data rights request in full, we will provide a clear explanation of the reasons and any available recourse.
bt9393 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While bt9393 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that poses a risk to your rights and interests, bt9393 will notify affected users as required by applicable law and take immediate steps to contain and remediate the incident.
The bt9393 Platform is strictly intended for users aged 21 years and older. bt9393 does not knowingly collect personal data from individuals under the age of 21. All account registrations are subject to age verification as part of the KYC process.
If bt9393 discovers or is notified that a user under the age of 21 has registered an account or provided personal data, that account will be closed immediately. Any funds in the account will be returned to the deposit source after deducting any bonus or promotional credits claimed. All personal data associated with the under-21 account will be handled in accordance with applicable legal requirements.
If you have reason to believe that an individual under 21 is using the bt9393 Platform, please notify the bt9393 support team immediately through live chat.
bt9393 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or operational requirements. The "Last Updated" date at the top of this Policy indicates when it was most recently revised.
Where bt9393 makes material changes to this Policy — meaning changes that significantly affect how your personal data is used or your rights under this Policy — bt9393 will provide advance notice to registered users via email or through an in-Platform notification before the changes take effect. For non-material updates, continued use of the bt9393 Platform following the updated Policy's publication date constitutes your acceptance of the revised terms.
bt9393 recommends reviewing this Privacy Policy periodically to stay informed of how your data is handled.
For all privacy-related enquiries, data rights requests, or concerns about how bt9393 handles your personal data, please contact the bt9393 Data Support team through the following channels:
Please mark privacy-related email enquiries with "Privacy Request" in the subject line. bt9393 aims to acknowledge all written privacy enquiries within 48 hours and to provide a substantive response within 30 calendar days.
If you are not satisfied with bt9393's response to a privacy concern, you may have the right to lodge a complaint with a relevant data protection supervisory authority. bt9393 encourages users to contact us directly first so that we can attempt to resolve any concern promptly and fairly.
This Privacy Policy was last updated on 1 January 2026 and is effective from that date. All previous versions of the bt9393 Privacy Policy are superseded by this document. If you have any questions, please reach out — bt9393's support team is available 24/7 to help Pakistani players with any query, including privacy matters.
bt9393 keeps your personal data secure, uses it only to run the Platform and meet legal obligations, and never sells it. Create your PKR account today and experience Pakistan's most trusted online casino and sports betting platform.
21+ only · Play responsibly · Internationally licensed